Frequently Asked Questions (FAQ)

Below are answers to some of the most Frequently Asked Questions (FAQ) received by the Glen Research Technical Support Team:

 

  • Do you provide Oligonucleotide synthesis services?
    • We don’t make oligos – Our customers do!
      We provide reagents for oligonucleotide syntheses, such as phosphoramidites, supports, and liquid reagents. We can ship our reagents to an oligonucleotide house of one’s choosing.

 

 

  • What is the difference between the Certificate of Analysis (CofA) and the Analytical Report (AR)?
    • The CofA provides testing specifications and testing results, while the AR provides the testing results only.

 

 

  • Do you provide custom synthesis?
    • Sometimes. We consider custom synthesis requests on a case by case basis. Custom syntheses are generally very expensive as multiple organic synthesis steps add up to a lot of labor costs. These projects will have minimum order quantities and often long lead times.
      Please contact the Technical Support Team ([email protected]) for all custom synthesis inquiries.

 

 

 

 

  • We are considering using one of your products as part of our oligonucleotide. Are there any IP restrictions we need to be aware of before committing? 
    • If we are aware of any IP restrictions for a specific product, we will note that information both on the product webpage as well as the certificate of analysis/analytical report.